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Support Policy Page

This support policy outlines the various types of support and the

avenues that can be used for complaints and enquiries relating to this


1. Technical Support

1. 1. For technical issues regarding the user's accounts and

functionality, contact [email protected] which will

escalate the issue to the developer team (sab digital). Response

on support varies based on traffic and queues awaiting resolution,

nonetheless, we advise that the team will endeavor to resolve the

issue within 24 hours.

2. Product Support

2.1. In the event that you wish to return any damaged good or report

that a product is not functioning in the manner it should, please do

not hesitate to contact us on [email protected] where our

agents will respond to you as quickly as they can and the

procedure outlined under clause 7 of our online terms and

conditions will come into effect.

3. Changes to this Support Policy

3.1 We may update our Support Policy from time to time. Thus, we

advise you to review this page periodically for any changes. We will

notify you of any changes by posting the new Support Policy on

this page. These changes are effective immediately, after they are

posted on this page.